Check out our Frequently Asked Questions!
Moving can be stressful, and we’re sure you have a lot of questions. We’ve created this page to ease your mind when it comes to the stressors of moving. A to Z Moving and Storage is located in Springfield, Massachusetts.
However, we can move your belongings near and far. No move is too much for us to handle. Whether it’s residential or commercial, let A to Z Movers come to you.
Can A-Z Moving Company hold onto my belongings?
Yes, we are Bonded Warehouse: a safe environment where your belongings can be stored. No one will be ever in the warehouse unaccompanied nor does anyone handle shipments other than trained A to Z personnel.
Can I move my goods when I need them shipped at any time?
You can arrange to schedule for items to be moved out or picked up by a third-party carrier from the warehouse. Warehouse handling is only done by A to Z personnel and handled to our dock and can shipped as you please from there.
What is the Bill of Lading (BOL)?
The bill of lading services as the contract between the individual moving and the mover, and is a legal document ensuring that a shipment of household goods are picked up, transported and received at the new home.
How far in advance do you need to hire movers?
Ideally, two months before but is based on first come basis, so call anytime even the night before as sometimes moves can cancel last minute.
When are appointments available?
Monday through Friday and Saturdays. Major holidays excluded (Thanksgiving, Christmas, Labor Day, Memorial Day and 4th of July.). Certain moves can extend through weekends if there is SIT (storage in transit) involved.
How long before my move should I call for an in-home estimate?
About four to six weeks ahead before your move.
How are estimates and moving charges estimated?
- By the hour with a travel fee based on volume for local moves
- By a flat rate binding estimate for long distance
Can I tip my mover?
Yes, we encourage helping our movers feel appreciated.
Is there a limit to how much I can move?
No move is too big or little.